Resume
THOMAS BARRETO
PROFESSIONAL SUMMARY
Senior Program Manager and Business Operations leader with 15+ years of experience driving transformation, process improvement, automation, analytics, and cross-functional initiatives across government, media, real estate, and corporate environments. Proven track record delivering operational efficiencies, executive reporting solutions, and technology enabled business improvements supporting organizations ranging from entrepreneurial ventures to Fortune 500 enterprises.
CORE COMPETENCIES
Program Management, Business Operations, Process Improvement, Process Automation, Data Analytics, Project Management, Business Analysis, Dashboard Development, Stakeholder Management, Executive Reporting, Contract Management, SaaS CRM Systems, Digital Marketing, KPI Development, Performance Management, Change Management, Continuous Improvement, Agile Methodologies, SDLC, Program Portfolio Management, P&L Management, Business Intelligence, Data Visualization, ETL, Data Quality, AI Tools & Automation
TECHNOLOGY SKILLS
Project & Business Tools: Microsoft Project, Jira, Asana, Microsoft Office, SharePoint, GitHub
Analytics & Automation: SQL, SQL Server, ETL, VBA, Python, Tableau, Data Studio, Power BI, Databricks
Digital Marketing: Google Ads, SEO, WordPress, Google Analytics
AI Productivity Tools: ChatGPT, Claude, Gemini, Copilot, Grok
EXPERIENCE
Founder and President
House You Direct, Inc., New York, NY | 2016 – 2025
• Led business operations, investment analysis, P&L analysis, and marketing strategy across four New York counties, driving residential real estate acquisition decisions.
• Cultivated relationships with 100+ investors, buyers, and sellers throughout the transaction lifecycle.
• Built partnerships with independent real estate professionals and third-party service providers
supporting lead generation, SaaS CRM administration, website management, and transaction execution.
• Increased social media engagement by 50% and generated 200+ qualified leads through digital marketing.
• Achieved top Google search rankings by designing a WordPress SEO website integrated with CRM systems.
• Developed and managed PPC campaigns across Google Ads, Microsoft Advertising, and Facebook Ads.
Senior Project Director
Winsor Consult Group Corp, Governor’s Office of Storm Recovery, State of New York | 2014 – 2017
• Designed and implemented an automated dashboard and reporting solution using Microsoft Access VBA, Excel, and Outlook VBA, providing executive leadership with real-time visibility into program performance across a $1B state-funded housing recovery initiative.
• Designed and built a SQL Server data warehouse with ETL processes capturing daily historical snapshots, enabling trend analysis and historical reporting.
• Applied Six Sigma root cause analysis to chronic network failures, built audit logging and automated retry logic that reduced downtime.
• Managed project delivery and reporting across multiple stakeholders, meeting regulatory requirements and improving data quality through automated data validation.
HRIS Consultant
Univision Communications, Inc., New York, NY | 2011 – 2012
• Administered a $45M merit and bonus program supporting 4,500 employees.
• Reduced processing time by 60% by developing automated solutions for HR compensation and benefits.
• Led requirements gathering with cross-functional leadership and developed a system that automated employee compensation reporting through Access and Excel VBA solutions using Agile methodologies.
• Designed a SQL Server database integrated with the ADP payroll system for business analytics and reporting.
Dashboard Engineer
McKinney Rogers, Ltd., New York, NY | 2007 – 2011
• Supported performance management system implementations for Fortune 500 organizations including Walmart, Bacardi, Heineken, the NFL, Wirtz Beverage Group, Jamba Juice, and Grohe.
• Partnered with executive leadership teams across client organizations to define and monitor performance metrics supporting strategic business initiatives.
• Tested, implemented, and supported SQL Server databases and SaaS web applications.
• Developed software using Access VBA to consolidate P&L and forecast data of 4 companies.
Founder and President
Knob Records, Inc., New York, NY | 2002 – 2008
• Directed business operations and led a team of 3 A&R representatives and 1 intern supporting artist acquisition, marketing, release management, and label operations.
• Decreased processing time by 50% by developing an Access database to track artists, sales, billing, expenses and automating Excel royalty statements.
• Grew social media engagement by 45%. Created SEO website for marketing using HTML and CSS.
PROJECTS
Apptracker Python Automation and Analytics Platform | 2026
• Designed and developed an AI assisted Python based ETL platform that extracts and processes PDF records. Performs data validation, data quality checks, and generates Excel reporting outputs. Implemented audit logging, automated scheduling, and reporting workflows using Python, SQL concepts, and Excel.
Apptracker Scrum Project Management in Jira | 2026
• Applied Jira Scrum practices to structure a Python automation platform into an Agile delivery framework: 6 epics and 24 user stories/tasks across 4 sprint iterations, including backlog management, sprint planning, estimation, workflow tracking, and velocity reporting.
Apptracker Kanban Project Management in Asana | 2026
• Applied Asana Kanban practices to structure the same platform into a Kanban-based delivery framework: 24 tasks across 6 workflow sections, provisioned end to end via Claude’s Model Context Protocol (MCP) connector using natural language commands.
Job Application Analytics Dashboards | 2026
• Created interactive analytics dashboards using AI tools with Tableau Public, Data Studio (Looker Studio), Power BI, and Databricks AI/BI to visualize application trends, work type distribution, historical activity, and operational metrics from automated Apptracker data outputs.
CERTIFICATIONS
Career Essentials in Generative AI by Microsoft and LinkedIn | 2026
Databricks AI Agent Fundamentals | 2026
Databricks Generative AI Fundamentals | 2026
EDUCATION
Bachelor of Science, Electrical Engineering
Manhattan University